If you have feedback for TechNet Subscriber Support, Click here to learn more. Please remember to mark the replies as answers if they helped. This helps eliminate whether the problem lies on anyĪny updates, please feel free to tell me. Please exit Outlook, press Win key + R to open the Run command, type outlook.exe /safe and then press Enter. If you want to receive a read receipt from the recipient, just check the checkbox of Request a Read Receipt. If issue persists, we can try opening Outlook in safe mode to see if the issue continues. In Microsoft Outlook 2010/2013, select New E-mail to create a new message, on the Options tab, in the Tracking group, Request a Read Receipt is placed at the bottom of the right corner. Please check whether this is the case for you.īesides, do you have any anti-virus software running? If yes, please try temporarily closing it to see the result. In most cases it only really works within aĬorporate environment. Most external email servers do not send back delivery receipt because of Junk E-mail concerns. Creating a new profile for the non-senders seems to fix the problem, but the number of non-senders seems to be increasing. I checked the settings on the non-senders and theyre all correct. One user (my boss) complains that she is not receiving read receipts from everyone. In case it was filtered, please also check your Junk folder or other subfolder.Īccording to my research, the Delivery Receipts feature is also kind of relies on the Receipt's email server. I have Outlook 2007 installed on everyones computers. Have you checked on the web mail to see if you have received the delivery receipt?
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